{"id":18330,"date":"2026-10-16T21:30:25","date_gmt":"2026-10-16T21:30:25","guid":{"rendered":"http:\/\/french.arabpsychology.com\/scales\/test-jugement-situationnel-travail-equipe-sjt-tw\/"},"modified":"2026-10-16T21:30:25","modified_gmt":"2026-10-16T21:30:25","slug":"test-jugement-situationnel-travail-equipe-sjt-tw","status":"publish","type":"psych_scale","link":"https:\/\/french.arabpsychology.com\/?psych_scale=test-jugement-situationnel-travail-equipe-sjt-tw","title":{"rendered":"Test de jugement situationnel pour le travail d&rsquo;\u00e9quipe (SJT-TW)"},"content":{"rendered":"<h2>1. R\u00e9sum\u00e9 \/ Abstract<\/h2>\n<p>Le <strong>Test de jugement situationnel pour le travail d&rsquo;\u00e9quipe<\/strong> (<em>Teamwork Situational Judgement Test<\/em>, SJT-TW ; Gatzka &amp; Volmer, 2017) est un instrument psychom\u00e9trique con\u00e7u pour \u00e9valuer l&rsquo;efficacit\u00e9 individuelle dans le travail en \u00e9quipe au moyen d&rsquo;\u00e9preuves de simulation \u00e0 basse fid\u00e9lit\u00e9 (<em>low-fidelity simulations<\/em>). D\u00e9velopp\u00e9 initialement en langue allemande sous l&rsquo;acronyme SJT-TA (<em>Situational Judgment Test f\u00fcr Teamarbeit<\/em>), le test a fait l&rsquo;objet d&rsquo;une adaptation rigoureuse en langue anglaise selon la proc\u00e9dure m\u00e9thodologique TRAPD (<em>Translation, Review, Adjudication, Pretesting, and Documentation<\/em> ; Harkness, 2003). L&rsquo;instrument se compose de 12 sc\u00e9narios ou descriptions de situations professionnelles hypoth\u00e9tiques et critiques, fr\u00e9quemment rencontr\u00e9es au sein de collectifs de travail et de groupes de projet. Pour chaque situation, quatre options de r\u00e9ponse comportementale sont propos\u00e9es.<\/p>\n<p>Le SJT-TW mesure la connaissance d\u00e9clarative et proc\u00e9durale relative aux comportements efficaces dans la dynamique d&rsquo;\u00e9quipe, couvrant sept dimensions cl\u00e9s : l&rsquo;\u00e9valuation du cadre op\u00e9rationnel, la planification et l&rsquo;organisation, la coop\u00e9ration, la communication, le suivi et l&rsquo;adaptation, les comportements d&rsquo;aide et de soutien, ainsi que la motivation et la coh\u00e9sion de groupe. Dans sa version de recherche abr\u00e9g\u00e9e, les participants doivent identifier la meilleure option comportementale parmi les quatre alternatives (format \u00e0 choix forc\u00e9), g\u00e9n\u00e9rant un score total compris entre 0 et 12 points (ou entre -12 et +12 lorsqu&rsquo;un bar\u00e8me diff\u00e9rentiel est appliqu\u00e9). Dans sa version compl\u00e8te, les participants s\u00e9lectionnent la meilleure et la pire conduite possible. Les analyses pr\u00e9liminaires de la version adapt\u00e9e r\u00e9v\u00e8lent une consistance interne mod\u00e9r\u00e9e (coefficient alpha de Cronbach = 0,52), coh\u00e9rente avec les propri\u00e9t\u00e9s psychom\u00e9triques habituelles des tests de jugement situationnel et avec l&rsquo;\u00e9chantillon originel de validation (\u03b1 = 0,44). Cet outil s&rsquo;av\u00e8re particuli\u00e8rement pertinent pour la recherche sur les processus de travail d&rsquo;\u00e9quipe et l&rsquo;investigation des fondements cognitifs des tests de jugement situationnel.<\/p>\n<h2>2. Mots-cl\u00e9s \/ Keywords<\/h2>\n<p>test de jugement situationnel, travail d&rsquo;\u00e9quipe, efficacit\u00e9 d&rsquo;\u00e9quipe, psychom\u00e9trie, s\u00e9lection du personnel, comportement organisationnel, simulation \u00e0 basse fid\u00e9lit\u00e9, dynamique de groupe, coop\u00e9ration, communication en \u00e9quipe, prise de d\u00e9cision, \u00e9valuation des comp\u00e9tences.<\/p>\n<h2>3. Auteurs \/ Authors<\/h2>\n<p>Le test original a \u00e9t\u00e9 con\u00e7u et valid\u00e9 par :<\/p>\n<ul>\n<li><strong>Torsten Gatzka<\/strong> \u2014 Institut de Psychologie, Universit\u00e9 Otto-Friedrich de Bamberg (Allemagne). Sp\u00e9cialiste en psychologie du travail, des organisations et en \u00e9valuation psychologique du personnel.<\/li>\n<li><strong>Judith Volmer<\/strong> \u2014 Professeure titulaire et directrice de la chaire de Psychologie du Travail et des Organisations, Universit\u00e9 Otto-Friedrich de Bamberg (Allemagne). Experte reconnue dans les domaines des interactions sociales au travail, de la dynamique des \u00e9quipes et du bien-\u00eatre professionnel.<\/li>\n<\/ul>\n<p>L&rsquo;adaptation anglaise et la documentation m\u00e9thodologique ont \u00e9t\u00e9 r\u00e9alis\u00e9es au sein de l&rsquo;Universit\u00e9 Otto-Friedrich de Bamberg, en conformit\u00e9 avec les standards de l&rsquo;\u00e9valuation interculturelle et psychom\u00e9trique.<\/p>\n<h2>4. Objectif \/ Purpose<\/h2>\n<p>L&rsquo;objectif central du <em>Teamwork Situational Judgement Test<\/em> (SJT-TW) est de fournir une mesure standardis\u00e9e, robuste et \u00e9cologiquement valide des connaissances et comp\u00e9tences individuelles requises pour performer efficacement au sein d&rsquo;une \u00e9quipe de travail. Alors que de nombreuses \u00e9valuations traditionnelles du travail d&rsquo;\u00e9quipe reposent sur des questionnaires d&rsquo;auto-\u00e9valuation de la personnalit\u00e9 ou sur des \u00e9chelles d&rsquo;attitudes souvent vuln\u00e9rables aux biais de d\u00e9sirabilit\u00e9 sociale (<em>faking<\/em>), le SJT-TW confronte directement le candidat ou le participant \u00e0 des probl\u00e8mes concrets issus du quotidien professionnel. L&rsquo;instrument permet d&rsquo;appr\u00e9hender le raisonnement pratique et la capacit\u00e9 d&rsquo;arbitrage face \u00e0 des exigences de travail complexes, interd\u00e9pendantes et parfois conflictuelles.<\/p>\n<p>Sur le plan pratique et organisationnel, le test est sp\u00e9cifiquement adapt\u00e9 aux processus de s\u00e9lection du personnel, d&rsquo;\u00e9valuation diagnostique des comp\u00e9tences transversales (<em>soft skills<\/em>) et d&rsquo;identification des besoins en formation continue. Il permet aux organisations d&rsquo;anticiper la performance contextuelle (<em>contextual performance<\/em>) des futurs collaborateurs, au-del\u00e0 de leurs simples comp\u00e9tences techniques ou de leurs aptitudes cognitives g\u00e9n\u00e9rales. Contrairement aux centres d&rsquo;\u00e9valuation (<em>assessment centers<\/em>) complets, particuli\u00e8rement on\u00e9reux et logistiquement contraignants, le SJT-TW offre une solution \u00e9conomique, standardis\u00e9e et rapide \u00e0 administrer (environ 10 minutes en version compl\u00e8te, moins de 7 minutes en format \u00e9court\u00e9).<\/p>\n<p>Sur le plan fondamental de la recherche en psychologie industrielle et organisationnelle, l&rsquo;outil r\u00e9pond \u00e0 deux besoins majeurs. D&rsquo;une part, il permet de mesurer l&rsquo;efficacit\u00e9 individuelle du travail d&rsquo;\u00e9quipe ind\u00e9pendamment de la structure imm\u00e9diate de l&rsquo;\u00e9quipe existante, autorisant ainsi l&rsquo;investigation des ant\u00e9c\u00e9dents individuels de la synergie de groupe dans des contextes universitaires ou organisationnels vari\u00e9s. D&rsquo;autre part, il participe activement au d\u00e9bat m\u00e9thodologique entourant les tests de jugement situationnel eux-m\u00eames. En d\u00e9pit de la validit\u00e9 de crit\u00e8re bien \u00e9tablie des SJT pour pr\u00e9dire le rendement au travail, les processus cognitifs sous-jacents demeurent un sujet de controverse th\u00e9orique majeure (Lievens &amp; Motowidlo, 2016 ; Sch\u00e4pers et al., 2019). L&rsquo;acc\u00e8s \u00e0 une version anglophone libre du SJT-TW fournit aux chercheurs un instrument standardis\u00e9 pour \u00e9tudier l&rsquo;impact de la contextualisation situationnelle et l&rsquo;activation des sch\u00e9mas comportementaux.<\/p>\n<h2>5. Construit psychologique \/ Construct<\/h2>\n<p>L&rsquo;efficacit\u00e9 dans le travail d&rsquo;\u00e9quipe (<em>teamwork effectiveness<\/em>) ne constitue pas un trait psychologique simple ou unidimensionnel, mais un ensemble int\u00e9gr\u00e9 de comportements, de cognitions et de motivations interactifs indispensables \u00e0 la r\u00e9alisation d&rsquo;objectifs partag\u00e9s (Salas et al., 2005 ; Rousseau et al., 2006). Dans le cadre du d\u00e9veloppement du SJT-TW, Gatzka et Volmer (2017) ont \u00e9tabli un mod\u00e8le op\u00e9rationnel comprenant 30 comportements critiques articul\u00e9s autour de sept dimensions principales :<\/p>\n<ul>\n<li><strong>1. \u00c9valuation du cadre op\u00e9rationnel (<em>Evaluation of the operational framework<\/em>) :<\/strong> Cette dimension implique la compr\u00e9hension claire des contraintes organisationnelles, des ressources disponibles, des d\u00e9pendances hi\u00e9rarchiques et des limites de responsabilit\u00e9 au sein de l&rsquo;\u00e9quipe. Elle refl\u00e8te l&rsquo;aptitude du collaborateur \u00e0 identifier la structure globale du projet sans empi\u00e9ter ind\u00fbment sur les r\u00f4les voisins tout en comprenant les interd\u00e9pendances syst\u00e9miques.<\/li>\n<li><strong>2. Planification et organisation (<em>Planning and organisation<\/em>) :<\/strong> Elle renvoie \u00e0 la formulation d&rsquo;objectifs collectifs r\u00e9alistes, stimulants et explicites, \u00e0 l&rsquo;\u00e9laboration de calendriers pr\u00e9visionnels et \u00e0 la distribution structur\u00e9e des t\u00e2ches. Cela inclut la capacit\u00e9 \u00e0 adapter les m\u00e9thodes de gestion de projet de fa\u00e7on s\u00e9quentielle lorsque des incertitudes environnementales surviennent.<\/li>\n<li><strong>3. Coop\u00e9ration (<em>Cooperation<\/em>) :<\/strong> Cette facette \u00e9value la disposition active \u00e0 coordonner ses efforts avec ceux des autres membres, \u00e0 partager les informations critiques et \u00e0 subordonner ses pr\u00e9f\u00e9rences personnelles \u00e0 l&rsquo;int\u00e9r\u00eat commun. Elle implique une participation harmonieuse \u00e0 la recherche de consensus face \u00e0 des points de vue divergents.<\/li>\n<li><strong>4. Communication (<em>Communication<\/em>) :<\/strong> La communication englobe la transmission proactive, claire et contextuellement adapt\u00e9e des messages strat\u00e9giques, l&rsquo;\u00e9coute active des coll\u00e8gues lors des r\u00e9unions, ainsi que la capacit\u00e9 \u00e0 r\u00e9guler les interactions verbales de mani\u00e8re \u00e9quilibr\u00e9e et constructive.<\/li>\n<li><strong>5. Suivi et adaptation (<em>Monitoring and adaptation<\/em>) :<\/strong> Il s&rsquo;agit de la surveillance attentive de l&rsquo;avancement du projet, de la d\u00e9tection pr\u00e9coce des erreurs ou des retards, et de la flexibilit\u00e9 cognitive n\u00e9cessaire pour ajuster le plan d&rsquo;action initial face \u00e0 des impr\u00e9vus techniques ou organisationnels.<\/li>\n<li><strong>6. Comportement d&rsquo;aide et soutien (<em>Help behaviour and support<\/em>) :<\/strong> Cette dimension capture la propension \u00e0 offrir spontan\u00e9ment de l&rsquo;aide technique ou op\u00e9rationnelle \u00e0 un coll\u00e8gue surcharg\u00e9, \u00e0 partager son expertise sans arrogance et \u00e0 accepter soi-m\u00eame l&rsquo;assistance propos\u00e9e en p\u00e9riode de stress personnel ou professionnel.<\/li>\n<li><strong>7. Motivation et coh\u00e9sion (<em>Motivation and cohesion<\/em>) :<\/strong> Cette derni\u00e8re dimension englobe les conduites visant \u00e0 maintenir un climat socio-\u00e9motionnel positif, \u00e0 soutenir le moral du groupe apr\u00e8s un \u00e9chec ou un retour critique de la direction ou des clients, et \u00e0 c\u00e9l\u00e9brer collectivement les r\u00e9ussites sans individualisme excessif.<\/li>\n<\/ul>\n<h2>6. Cadre th\u00e9orique \/ Theoretical Framework<\/h2>\n<p>Le fondement th\u00e9orique du SJT-TW s&rsquo;ancre dans les th\u00e9ories contemporaines du travail d&rsquo;\u00e9quipe et dans le paradigme psychom\u00e9trique des simulations \u00e0 basse fid\u00e9lit\u00e9 initi\u00e9 par <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/en.wikipedia.org\/wiki\/Situational_judgement_test\">Motowidlo et al. (1990)<\/a>. Historiquement, l&rsquo;\u00e9valuation du travail d&rsquo;\u00e9quipe oscillait entre des inventaires de personnalit\u00e9 g\u00e9n\u00e9raux (ex. mod\u00e8le des Big Five, en particulier l&rsquo;Agr\u00e9abilit\u00e9 et la Conscienciosit\u00e9) et des \u00e9preuves de groupe complexes en situation d&rsquo;\u00e9valuation pr\u00e9sentielle. Gatzka et Volmer (2017) ont combin\u00e9 les revues syst\u00e9matiques majeures sur les processus d&rsquo;\u00e9quipe (Marks et al., 2001 ; Mathieu et al., 2008 ; Kozlowski &amp; Ilgen, 2006) avec le mod\u00e8le unificateur des \u00ab\u00a0Big Five du travail d&rsquo;\u00e9quipe\u00a0\u00bb propos\u00e9 par <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1177\/0small0103\">Salas, Sims et Burke (2005)<\/a> ainsi que les travaux de synth\u00e8se de Rousseau, Aub\u00e9 et Savoie (2006).<\/p>\n<p>Selon Salas et ses collaborateurs (2005), l&rsquo;action collective repose sur cinq composantes centrales interd\u00e9pendantes : le leadership d&rsquo;\u00e9quipe, l&rsquo;orientation collective, la confiance mutuelle, la surveillance mutuelle des performances (<em>mutual performance monitoring<\/em>) et la flexibilit\u00e9\/adaptabilit\u00e9, \u00e9tay\u00e9es par des m\u00e9canismes de coordination comme la communication en boucle ferm\u00e9e et les mod\u00e8les mentaux partag\u00e9s. Les concepteurs du SJT-TW ont \u00e9galement int\u00e9gr\u00e9 les dimensions des instruments pionniers de Stevens et Campion (1994) ainsi que d&rsquo;O&rsquo;Neil et al. (1997) pour cartographier les 30 comportements indispensables \u00e0 la r\u00e9ussite collective.<\/p>\n<p>Sur le plan m\u00e9thodologique, les tests de jugement situationnel reposent sur l&rsquo;hypoth\u00e8se que la s\u00e9lection de r\u00e9ponses optimales refl\u00e8te la possession d&rsquo;une connaissance implicite (<em>tacit knowledge<\/em>) ou proc\u00e9durale du domaine consid\u00e9r\u00e9 (Weekley et al., 2015). De multiples m\u00e9ta-analyses (Christian et al., 2010 ; McDaniel et al., 2001, 2007) ont attest\u00e9 de la validit\u00e9 pr\u00e9dictive des SJT vis-\u00e0-vis des crit\u00e8res de performance au travail, avec un niveau d&rsquo;impact adverse g\u00e9n\u00e9ralement plus faible que les tests de capacit\u00e9s cognitives pures. L&rsquo;instrument mobilise ainsi les sch\u00e9mas comportementaux activ\u00e9s par la situation probl\u00e8me, obligeant le sujet \u00e0 peser les co\u00fbts et b\u00e9n\u00e9fices interpersonnels de chaque ligne d&rsquo;action.<\/p>\n<h2>7. Validit\u00e9 \/ Validity<\/h2>\n<p>La validit\u00e9 du SJT-TW s&rsquo;\u00e9value \u00e0 travers plusieurs prismes m\u00e9thodologiques :<\/p>\n<h3>Validit\u00e9 de contenu et \u00e9quivalence transculturelle<\/h3>\n<p>Le contenu des sc\u00e9narios originaux a \u00e9t\u00e9 construit \u00e0 partir d&rsquo;incidents critiques et de revues exhaustives de la litt\u00e9rature en dynamique de groupe (Gatzka &amp; Volmer, 2017). Pour la version anglophone, la proc\u00e9dure rigoureuse TRAPD (Harkness, 2003) a \u00e9t\u00e9 appliqu\u00e9e pour garantir une \u00e9quivalence s\u00e9mantique, conceptuelle et pragmatique irr\u00e9prochable : double traduction ind\u00e9pendante par des chercheurs bilingues sp\u00e9cialis\u00e9s dans les SJT, synth\u00e8se collaborative, r\u00e9vision par deux locuteurs natifs ind\u00e9pendants, et arbitrage final par un expert senior en psychom\u00e9trie et \u00e9valuation psychologique.<\/p>\n<h3>Validit\u00e9 li\u00e9e aux crit\u00e8res (\u00e9tudes originales)<\/h3>\n<p>Dans l&rsquo;\u00e9tude de validation originelle de la version allemande (Gatzka &amp; Volmer, 2017), administr\u00e9e \u00e0 des \u00e9chantillons d&rsquo;\u00e9tudiants et de salari\u00e9s en poste, le score total du test a pr\u00e9sent\u00e9 des corr\u00e9lations statistiquement significatives avec des mesures standardis\u00e9es des comp\u00e9tences de travail en \u00e9quipe. De mani\u00e8re cruciale, le test a d\u00e9montr\u00e9 une validit\u00e9 pr\u00e9dictive substantielle vis-\u00e0-vis de l&rsquo;\u00e9valuation par les sup\u00e9rieurs hi\u00e9rarchiques de la performance en \u00e9quipe et de la performance contextuelle (comportements de citoyennet\u00e9 organisationnelle), confirmant que les choix r\u00e9alis\u00e9s dans ces simulations \u00e9crites se traduisent par des comportements r\u00e9els efficaces en milieu de travail.<\/p>\n<h3>Validit\u00e9 de la version adapt\u00e9e en langue anglaise<\/h3>\n<p>L&rsquo;\u00e9tude pilote men\u00e9e aupr\u00e8s d&rsquo;un \u00e9chantillon d&rsquo;adultes anglophones (N = 20, Amazon MTurk) a mis en \u00e9vidence des distributions de scores et des profils d&rsquo;items globalement \u00e9quivalents \u00e0 ceux de la version allemande d&rsquo;origine. Les moyennes et \u00e9tendues des corr\u00e9lations item-total s&rsquo;av\u00e8rent comparables (<span class=\"arabpsy-math-inline\" data-latex=\"r_{it} = 0,22\">$r_{it} = 0,22$<\/span> pour la version anglaise contre $0,17$ pour la version allemande). N\u00e9anmoins, les auteurs soulignent qu&rsquo;en l&rsquo;absence d&rsquo;une vaste \u00e9tude de r\u00e9plication \u00e9valuant la validit\u00e9 de crit\u00e8re externe pour la version adapt\u00e9e, cette derni\u00e8re doit \u00eatre consid\u00e9r\u00e9e pour l&rsquo;instant comme une version de recherche, dont l&rsquo;utilisation dans des contextes de haute d\u00e9cision (s\u00e9lection formelle \u00e0 fort enjeu) n\u00e9cessite des investigations compl\u00e9mentaires.<\/p>\n<h2>8. Fid\u00e9lit\u00e9 \/ Reliability<\/h2>\n<p>L&rsquo;\u00e9valuation de la fid\u00e9lit\u00e9 dans les tests de jugement situationnel constitue historiquement un d\u00e9fi psychom\u00e9trique document\u00e9 dans la litt\u00e9rature scientifique (Catano et al., 2012 ; Kasten &amp; Freund, 2016). Dans l&rsquo;\u00e9tude pilote de la version anglophone du SJT-TW (N = 20), l&rsquo;estimation de la consistance interne via le coefficient <strong>alpha de Cronbach<\/strong> a atteint <strong>\u03b1 = 0,52<\/strong>.<\/p>\n<p>Bien que cette valeur puisse para\u00eetre modeste selon les standards psychom\u00e9triques classiques appliqu\u00e9s aux \u00e9chelles homog\u00e8nes de personnalit\u00e9, elle est en r\u00e9alit\u00e9 parfaitement coh\u00e9rente avec les donn\u00e9es de validation empirique :<\/p>\n<ul>\n<li>Dans l&rsquo;\u00e9tude princeps allemande de Gatzka et Volmer (2017), l&rsquo;\u00e9chantillon compos\u00e9 de salari\u00e9s pr\u00e9sentait un coefficient alpha de Cronbach de <strong>\u03b1 = 0,44<\/strong>.<\/li>\n<li>Les m\u00e9ta-analyses sp\u00e9cialis\u00e9es sur les SJT (ex. Catano et al., 2012) d\u00e9montrent r\u00e9guli\u00e8rement que la consistance interne des SJT multidimensionnels oscille typiquement entre 0,40 et 0,65 en raison de la nature intrins\u00e8quement h\u00e9t\u00e9rog\u00e8ne des situations pr\u00e9sent\u00e9es et de la multiplicit\u00e9 des d\u00e9terminants comportementaux sollicit\u00e9s par chaque item.<\/li>\n<\/ul>\n<p>L&rsquo;analyse des items a r\u00e9v\u00e9l\u00e9 des corr\u00e9lations item-total (<span class=\"arabpsy-math-inline\" data-latex=\"r_{it}\">$r_{it}$<\/span>) positives et satisfaisantes pour la quasi-totalit\u00e9 des sc\u00e9narios (jusqu&rsquo;\u00e0 <span class=\"arabpsy-math-inline\" data-latex=\"r_{it} = 0,49\">$r_{it} = 0,49$<\/span> pour l&rsquo;item 5 et <span class=\"arabpsy-math-inline\" data-latex=\"r_{it} = 0,43\">$r_{it} = 0,43$<\/span> pour l&rsquo;item 1). Seul l&rsquo;item 11 a manifest\u00e9 une corr\u00e9lation item-total n\u00e9gative (<span class=\"arabpsy-math-inline\" data-latex=\"r_{it} = -0,22\">$r_{it} = -0,22$<\/span>) dans cette \u00e9tude pilote, une anomalie statistique probablement attribuable \u00e0 la taille r\u00e9duite de l&rsquo;\u00e9chantillon ou \u00e0 une perception diff\u00e9renci\u00e9e de la situation de baisse d&rsquo;engagement moral. Les concepteurs pr\u00e9conisent d&rsquo;examiner attentivement le comportement de cet item lors d&rsquo;\u00e9tudes ult\u00e9rieures \u00e0 grande \u00e9chelle avant d&rsquo;envisager son exclusion d\u00e9finitive.<\/p>\n<h2>9. Analyse factorielle \/ Factor Analysis<\/h2>\n<p>La structure factorielle du SJT-TW refl\u00e8te la complexit\u00e9 inh\u00e9rente \u00e0 l&rsquo;architecture dimensionnelle des tests situationnels. Gatzka et Volmer (2017) ont examin\u00e9 deux mod\u00e8les structuraux concurrents :<\/p>\n<h3>Mod\u00e8le unidimensionnel<\/h3>\n<p>Les auteurs recommandent l&rsquo;utilisation d&rsquo;une structure factorielle unidimensionnelle globale. Dans ce cadre, l&rsquo;ensemble des 12 sc\u00e9narios converge vers un construit unique d&rsquo;efficacit\u00e9 globale dans le travail d&rsquo;\u00e9quipe. C&rsquo;est sur ce postulat que reposent le calcul du score global et l&rsquo;interpr\u00e9tation g\u00e9n\u00e9rale du test. Les corr\u00e9lations moyennes item-total observ\u00e9es (<span class=\"arabpsy-math-inline\" data-latex=\"r_{it} = 0,22\">$r_{it} = 0,22$<\/span>) corroborent cette approche globale pragmatique.<\/p>\n<h3>Mod\u00e8le bidimensionnel<\/h3>\n<p>Gatzka et Volmer (2017) ont \u00e9galement explor\u00e9 la possibilit\u00e9 d&rsquo;une configuration factorielle \u00e0 deux composantes distinctes :<\/p>\n<ul>\n<li><strong>Facteur 1 (Gestion de la t\u00e2che, coordination et processus collectifs) :<\/strong> regroupant les items 2, 3, 5, 6, 7, 9, 10 et 12. Ces situations interrogent principalement la structuration du travail, la gestion des divergences d&rsquo;opinion, l&rsquo;alignement sur les livrables et la r\u00e9ponse aux d\u00e9faillances op\u00e9rationnelles.<\/li>\n<li><strong>Facteur 2 (Soutien socio-\u00e9motionnel et gestion des difficult\u00e9s individuelles) :<\/strong> regroupant les items 1, 4, 8 et 11. Ces sc\u00e9narios sollicitent l&#8217;empathie, l&rsquo;ajustement face \u00e0 la d\u00e9tresse personnelle d&rsquo;un coll\u00e8gue, la gestion des baisses de rendement li\u00e9es au stress et l&rsquo;assistance discr\u00e8te.<\/li>\n<\/ul>\n<p>Cependant, en raison du nombre r\u00e9duit d&rsquo;items constitutifs et des indices de consistance interne modestes de ces deux dimensions prises isol\u00e9ment, les auteurs originaux ont conclu que ce mod\u00e8le bifactoriel ne devait \u00eatre consid\u00e9r\u00e9 que comme une observation exploratoire pr\u00e9liminaire. Par cons\u00e9quent, il est formellement d\u00e9conseill\u00e9 d&rsquo;attribuer des significations psychologiques isol\u00e9es \u00e0 des sous-scores factoriels. Seul le <strong>score total univari\u00e9<\/strong> doit \u00eatre exploit\u00e9 pour les analyses de corr\u00e9lation et les recherches empiriques.<\/p>\n<h2>10. Instrument de mesure \/ Instrument<\/h2>\n<p>Les caract\u00e9ristiques op\u00e9rationnelles et les modalit\u00e9s d&rsquo;application du SJT-TW sont formalis\u00e9es comme suit :<\/p>\n<ul>\n<li><strong>Type d&rsquo;\u00e9valuation :<\/strong> Test de jugement situationnel (SJT) \/ Simulation \u00e0 basse fid\u00e9lit\u00e9 sur support textuel.<\/li>\n<li><strong>Structure :<\/strong> 12 sc\u00e9narios ou situations professionnelles avec 4 options comportementales ferm\u00e9es chacune.<\/li>\n<li><strong>Format d&rsquo;administration :<\/strong> Auto-questionnaire informatis\u00e9 (CASI \u2014 <em>Computer-Assisted Self-Interviewing<\/em>) recommand\u00e9 pour \u00e9liminer les erreurs de saisie ; administration papier-crayon possible avec consignes strictes.<\/li>\n<li><strong>Dur\u00e9e de passation :<\/strong> Environ 6,5 \u00e0 7 minutes pour le format \u00e9court\u00e9 (meilleure r\u00e9ponse uniquement, <span class=\"arabpsy-math-inline\" data-latex=\"M = 6,57\">$M = 6,57$<\/span> min, <span class=\"arabpsy-math-inline\" data-latex=\"ET = 1,63\">$ET = 1,63$<\/span>) ; environ 10 minutes pour le format complet (meilleure et pire r\u00e9ponse).<\/li>\n<li><strong>\u00c9chelle de r\u00e9ponse :<\/strong> Choix forc\u00e9 multiple (<em>Multiple-choice: Choose the best action out of four behavioral response options [A, B, C, D] for each situation<\/em>).<\/li>\n<li><strong>R\u00e8gles de cotation (Scoring) :<\/strong>\n<ul>\n<li><em>Format \u00e9court\u00e9 (meilleure r\u00e9ponse) :<\/em> L&rsquo;option id\u00e9ale pr\u00e9d\u00e9finie par les experts vaut +1 point. Les options sous-optimales re\u00e7oivent 0 point (ou -1 si l&rsquo;option choisie correspond \u00e0 la pire option th\u00e9orique dans un bar\u00e8me contrast\u00e9). L&rsquo;\u00e9tendue des scores possibles pour le test total s&rsquo;\u00e9tend de 0 \u00e0 12 points (ou de -12 \u00e0 +12 selon l&rsquo;\u00e9chelle diff\u00e9rentielle).<\/li>\n<li><em>Format complet originel (meilleure et pire r\u00e9ponses) :<\/em> L&rsquo;identification correcte de la meilleure action rapporte +1 point ; l&rsquo;identification exacte de la pire conduite rapporte +1 point. Si le participant intervertit les extr\u00eames (s\u00e9lection de la meilleure comme pire, ou inversement), une p\u00e9nalit\u00e9 de -1 est appliqu\u00e9e. Les autres r\u00e9ponses valent 0. Chaque sc\u00e9nario produit ainsi un score oscillant entre -2 et +2 points, amenant le score global du test sur une \u00e9chelle continue th\u00e9orique de -24 \u00e0 +24 points.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Gestion des donn\u00e9es manquantes :<\/strong> En format informatis\u00e9, la saisie obligatoire pr\u00e9vient les omissions. En format papier, le recours \u00e0 l&rsquo;imputation multiple ou \u00e0 l&rsquo;estimation par maximum de vraisemblance \u00e0 information compl\u00e8te (FIML) est recommand\u00e9.<\/li>\n<\/ul>\n<h2>11. Permissions, Tarifs et Ann\u00e9e du test \/ Permissions &amp; Fee and Test Year<\/h2>\n<ul>\n<li><strong>Ann\u00e9e de d\u00e9veloppement initial :<\/strong> 2017 (version originale allemande SJT-TA par Gatzka &amp; Volmer).<\/li>\n<li><strong>Ann\u00e9e de l&rsquo;adaptation anglophone :<\/strong> 2019 \/ diffusion ouverte.<\/li>\n<li><strong>Statut des droits et accessibilit\u00e9 :<\/strong> Instrument ouvert mis \u00e0 la disposition de la communaut\u00e9 acad\u00e9mique internationale sous licence de recherche \u00e0 des fins scientifiques non commerciales.<\/li>\n<li><strong>Co\u00fbt d&rsquo;utilisation :<\/strong> Gratuit (acc\u00e8s libre pour la recherche universitaire et les \u00e9tudes organisationnelles).<\/li>\n<li><strong>Archive et documentation des donn\u00e9es :<\/strong> Les donn\u00e9es et la documentation associ\u00e9e sont archiv\u00e9es publiquement sur l&rsquo;Open Science Framework (OSF) \u00e0 l&rsquo;adresse officielle : <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/osf.io\/zgank\/\">https:\/\/osf.io\/zgank\/<\/a>.<\/li>\n<li><strong>Recommandations d\u00e9ontologiques :<\/strong> Les auteurs stipulent express\u00e9ment que l&rsquo;outil ne doit pas \u00eatre utilis\u00e9 pour des d\u00e9cisions individuelles \u00e0 fort impact (telles que le licenciement ou l&#8217;embauche d\u00e9finitive \u00e0 des postes sensibles) sans une \u00e9tude de validation locale pr\u00e9alable, en raison du statut de version de recherche du format adapt\u00e9.<\/li>\n<\/ul>\n<h2>12. R\u00e9f\u00e9rences \/ References<\/h2>\n<ul>\n<li>Catano, V. M., Brochu, A., &amp; Lamerson, C. D. (2012). Assessing the characteristics of situational judgement tests: A review of the methodology. <em>Personnel Review<\/em>, 41(6), 661\u2013687. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1108\/00483481211263738\">https:\/\/doi.org\/10.1108\/00483481211263738<\/a><\/li>\n<li>Christian, M. S., Edwards, B. D., &amp; Bradley, J. C. (2010). Situational judgment tests: Constructs assessed and a meta-analysis of their criterion-related validities. <em>Personnel Psychology<\/em>, 63(1), 83\u2013117. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1111\/j.1744-6570.2009.01163.x\">https:\/\/doi.org\/10.1111\/j.1744-6570.2009.01163.x<\/a><\/li>\n<li>Gatzka, T., &amp; Volmer, J. (2017). Situational Judgment Test f\u00fcr Teamarbeit (SJT-TA). In <em>Zusammenstellung sozialwissenschaftlicher Items und Skalen<\/em> (ZIS). <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.6102\/zis253\">https:\/\/doi.org\/10.6102\/zis253<\/a><\/li>\n<li>Harkness, J. A. (2003). Questionnaire translation. In J. A. Harkness, F. J. R. van de Vijver, &amp; P. P. Mohler (Eds.), <em>Cross-cultural survey methods<\/em> (pp. 35\u201356). John Wiley &amp; Sons.<\/li>\n<li>Kasten, N., &amp; Freund, P. A. (2016). A meta-analysis on the internal consistency of situational judgment tests. <em>European Journal of Psychological Assessment<\/em>, 32(3), 183\u2013193. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1027\/1015-5759\/a000244\">https:\/\/doi.org\/10.1027\/1015-5759\/a000244<\/a><\/li>\n<li>Kozlowski, S. W. J., &amp; Ilgen, D. R. (2006). Enhancing the knowledge and skills of individuals to work as a team. <em>Psychological Science in the Public Interest<\/em>, 7(3), 77\u2013124. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1111\/j.1529-1006.2006.00030.x\">https:\/\/doi.org\/10.1111\/j.1529-1006.2006.00030.x<\/a><\/li>\n<li>Lievens, F., &amp; Motowidlo, S. J. (2016). Situational judgment tests: From measures of situational judgment to measures of general domain knowledge. <em>Industrial and Organizational Psychology<\/em>, 9(1), 3\u201322. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1017\/iop.2015.71\">https:\/\/doi.org\/10.1017\/iop.2015.71<\/a><\/li>\n<li>Marks, M. A., Mathieu, J. E., &amp; Zaccaro, S. J. (2001). A temporally based framework and taxonomy of team processes. <em>Academy of Management Review<\/em>, 26(3), 356\u2013376. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.5465\/amr.2001.4845785\">https:\/\/doi.org\/10.5465\/amr.2001.4845785<\/a><\/li>\n<li>Mathieu, J., Maynard, M. T., Rapp, T., &amp; Gilson, L. (2008). Team effectiveness 1997-2007: A review of recent advancements and a glimpse into the future. <em>Journal of Management<\/em>, 34(3), 410\u2013476. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1177\/0149206308316061\">https:\/\/doi.org\/10.1177\/0149206308316061<\/a><\/li>\n<li>McDaniel, M. A., Hartman, N. S., Whetzel, D. L., &amp; Grubb, W. L. (2007). Situational judgment tests, response instructions, and validity: A meta-analysis. <em>Personnel Psychology<\/em>, 60(1), 63\u201391. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1111\/j.1744-6570.2007.00065.x\">https:\/\/doi.org\/10.1111\/j.1744-6570.2007.00065.x<\/a><\/li>\n<li>McDaniel, M. A., Morgeson, F. P., Finnegan, E. B., Campion, M. A., &amp; Braverman, E. P. (2001). Use of situational judgment tests to predict job performance: A clarification of the literature. <em>Journal of Applied Psychology<\/em>, 86(4), 730\u2013740. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1037\/0021-9010.86.4.730\">https:\/\/doi.org\/10.1037\/0021-9010.86.4.730<\/a><\/li>\n<li>Motowidlo, S. J., Dunnette, M. D., &amp; Carter, G. W. (1990). An alternative selection procedure: The low-fidelity simulation. <em>Journal of Applied Psychology<\/em>, 75(6), 640\u2013647. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1037\/0021-9010.75.6.640\">https:\/\/doi.org\/10.1037\/0021-9010.75.6.640<\/a><\/li>\n<li>Rousseau, V., Aub\u00e9, C., &amp; Savoie, A. (2006). Teamwork behaviors: A review and an integration of frameworks. <em>Small Group Research<\/em>, 37(5), 540\u2013570. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1177\/1046496406292325\">https:\/\/doi.org\/10.1177\/1046496406292325<\/a><\/li>\n<li>Salas, E., Sims, D. E., &amp; Burke, C. S. (2005). Is there a \u00ab\u00a0Big Five\u00a0\u00bb in teamwork? <em>Small Group Research<\/em>, 36(5), 555\u2013599. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1177\/1046496405277134\">https:\/\/doi.org\/10.1177\/1046496405277134<\/a><\/li>\n<li>Sch\u00e4pers, P., Freudenstein, J. P., Kauffeld, S., &amp; Lievens, F. (2019). The role of situations in situational judgment tests: Does the context matter? <em>Journal of Business and Psychology<\/em>, 35(6), 757\u2013773. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1007\/s10869-019-09653-w\">https:\/\/doi.org\/10.1007\/s10869-019-09653-w<\/a><\/li>\n<li>Stevens, M. J., &amp; Campion, M. A. (1994). The knowledge, skill, and ability requirements for teamwork: Implications for human resource management. <em>Journal of Management<\/em>, 20(2), 503\u2013530. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/doi.org\/10.1177\/014920639402000210\">https:\/\/doi.org\/10.1177\/014920639402000210<\/a><\/li>\n<li>Weekley, J. A., Hawkes, B., Guenole, N., &amp; Ployhart, R. E. (2015). Low-fidelity simulations. In N. Anderson, D. S. Ones, H. K. Sinangil, &amp; C. Viswesvaran (Eds.), <em>Handbook of workplace assessment<\/em> (pp. 433\u2013458). John Wiley &amp; Sons.<\/li>\n<\/ul>\n<h2>13. Questions et items du questionnaire (Scale Items)<\/h2>\n<div class=\"wpt-scale-items-container\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:12px; margin:28px 0; overflow:hidden; box-shadow:0 4px 12px rgba(0,0,0,0.03);\">\n<div class=\"wpt-scale-notice\" style=\"direction:ltr; text-align:left; background:#f8fafc; border-bottom:1px solid #e2e8f0; padding:14px 20px; font-size:13.5px; color:#475569; font-weight:500;\">\n    Voici les items originaux de l&rsquo;\u00e9chelle tels que publi\u00e9s dans les \u00e9tudes psychom\u00e9triques de r\u00e9f\u00e9rence, sans modification ni traduction, afin de pr\u00e9server la validit\u00e9 et la fid\u00e9lit\u00e9 de l&rsquo;instrument :\n  <\/div>\n<div class=\"wpt-scale-english-box\" style=\"direction:ltr; text-align:left; padding:20px 24px; font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; font-size:14.5px; color:#1e293b; line-height:1.7;\">\n<div class=\"wpt-scale-instructions\" style=\"background:#f1f5f9; border-left:4px solid #64748b; border-radius:0 8px 8px 0; padding:12px 16px; margin-bottom:16px; font-size:13.5px; color:#334155;\">\n      <strong style=\"color:#0f172a;\">Instructions \/ Directions:<\/strong> Please read each scenario carefully. Imagine yourself in the described situation and choose the option that you think is the best way to handle the situation.\n    <\/div>\n<div class=\"wpt-scale-response-format\" style=\"background:#eff6ff; border-left:4px solid #3b82f6; border-radius:0 8px 8px 0; padding:12px 16px; margin-bottom:14px; font-size:13.5px; color:#1e40af;\">\n      <strong style=\"color:#1e3a8a;\">Response Scale:<\/strong> Multiple-choice: Choose the best action out of four behavioral response options (A, B, C, D) for each situation.\n    <\/div>\n<div class=\"wpt-scale-reverse-scoring\" style=\"background:#fffbeb; border-left:4px solid #f59e0b; border-radius:0 8px 8px 0; padding:12px 16px; margin-bottom:14px; font-size:13.5px; color:#92400e;\">\n      <strong style=\"color:#78350f;\">Scoring \/ Reverse Items:<\/strong> Each item has an empirically\/expert-keyed &#039;best&#039; response option that receives 1 point; non-keyed options receive 0 points. Scores are summed across the 12 items to reflect overall teamwork effectiveness.\n    <\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">1<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: You have been working on a complex project with your team for several weeks. Today you noticed that a team member made an error in the project documentation that could lead to misunderstandings later on.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">2<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You correct the error yourself without mentioning it to the colleague to save time.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You speak directly with the colleague in private, explain the error, and discuss how to correct it.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You address the mistake openly in the next team meeting so that everyone is aware of it.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You inform your team leader immediately about the mistake.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">2<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: A new colleague has recently joined your work team. They seem insecure and hesitate to participate in team discussions.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">3<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You give the colleague time and wait until they feel comfortable enough to contribute on their own.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You approach the colleague before or after meetings, ask for their opinion on specific tasks, and encourage them to speak up.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You assign simple routine tasks to the colleague so they do not feel overwhelmed.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You ask your supervisor to give the colleague clear instructions about team participation.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">3<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: In your team, two colleagues have strongly opposing views on how to proceed with an important work task, which is stalling the team&#039;s progress.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">4<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You stay out of the conflict so as not to take sides.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You decide which idea is better and convince the rest of the team to vote for that option.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You suggest a joint discussion where both colleagues present the pros and cons of their approaches, and work together on a compromise.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You ask management to make a final decision.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">4<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: You and your team are facing a tight deadline. One colleague is working very slowly and seems overwhelmed, putting the deadline at risk.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">5<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You take over the colleague&#039;s tasks so that the deadline is met.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You talk with the colleague, assess which parts of their workload are most challenging, and redistribute tasks within the team if possible.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You urge the colleague to work faster and point out the consequences of missing the deadline.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You report the delay to the supervisor so they can allocate external support.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">5<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: A colleague in your team repeatedly interrupts others during team meetings and dominates the discussion.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">6<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You interrupt the colleague yourself whenever they cut someone off.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You address the issue in a one-on-one conversation outside the meeting and suggest established speaking times or rules.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You complain about the colleague to the supervisor.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You ignore the behavior to maintain harmony in the meeting.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">6<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: Your team is tasked with developing an innovative solution to an internal problem. Several team members propose very conventional ideas and seem reluctant to try novel approaches.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">7<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You develop an innovative solution on your own and present it as a finished concept.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You encourage the team to conduct an open brainstorming session where all ideas, especially unusual ones, are welcomed without immediate critique.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You accept the conventional ideas because they carry less risk of failure.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You point out that the current proposals are uninspired and demand better contributions.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">7<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: After the completion of a successful project, a colleague takes sole credit for the results in front of department management, although everyone contributed equally.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">8<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You immediately confront the colleague in front of the managers and correct the statement.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You do not say anything, believing that management will eventually recognize everyone&#039;s contributions.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You talk to the colleague privately after the meeting, express your disappointment, and agree that future presentations explicitly acknowledge all team members.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You send an email to management outlining the exact contributions of each team member.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">8<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: You notice that responsibilities and task assignments within your current project group are unclear, resulting in duplicate work and forgotten tasks.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">9<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You only take care of your own tasks and leave the rest to the other team members.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You propose creating a shared task overview or responsibility matrix in the next meeting to clearly delineate roles.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You complain to the project manager about the lack of organization.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You independently assign tasks to your team members.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">9<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: A team member has made a suggestion that you personally find flawed and inefficient.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">10<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You openly reject the suggestion right away and explain why it will not work.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You ask constructive questions to understand the underlying idea and suggest specific points for improvement together.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You keep your doubts to yourself so as not to discourage your colleague.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You talk to other colleagues behind their back to see if they share your skepticism.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">10<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: Your team receives negative feedback from a client regarding a joint deliverable. The mood in the team is very tense and finger-pointing begins.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">11<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You defend your own work and make sure everyone knows you were not responsible for the mistake.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You intervene, refocus the team on constructive problem-solving, and analyze objectively what went wrong and how to fix it together.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You withdraw from the discussion until everyone has calmed down.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You agree with the client&#039;s criticism and blame the colleagues who worked on that section.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">11<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: A member of your team has been under personal stress lately, and their performance is noticeably slipping, which increases the workload for everyone else.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">12<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You demand that the colleague fulfill their duties regardless of personal circumstances.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You speak empathetically with the colleague, show understanding, and coordinate within the team how to temporarily support them.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You ignore the situation and hope it improves soon.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You request that management replace the colleague on the project.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px; box-shadow:0 1px 2px rgba(0,0,0,0.02);\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">12<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Situation: An important decision regarding the direction of a project needs to be made. Most team members favor Option A, but you have valid concerns and prefer Option B.<\/div>\n<\/div>\n<div class=\"wpt-scale-item-row\" style=\"background:#ffffff; border:1px solid #e2e8f0; border-radius:8px; padding:12px 16px; margin-bottom:10px; display:flex; align-items:flex-start; gap:12px;\">\n  <span style=\"display:inline-flex; align-items:center; justify-content:center; min-width:28px; height:28px; background:#2563eb; color:#ffffff; font-weight:700; font-size:12.5px; border-radius:50%; flex-shrink:0; margin-top:1px;\">13<\/span><\/p>\n<div style=\"flex:1; color:#0f172a; font-size:14.5px; font-weight:500; line-height:1.6;\">Response Options:<\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">A.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You yield to the majority immediately to avoid prolonging the discussion.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">B.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You clearly explain the reasons for your concerns and the advantages of Option B, while remaining open to the team&#039;s counterarguments.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">C.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You insist on Option B and refuse to support the project if Option A is chosen.<\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"wpt-scale-sub-item-row\" style=\"margin-left:36px; margin-top:6px; margin-bottom:8px; padding:10px 14px; background:#f8fafc; border-radius:6px; border:1px solid #e2e8f0; display:flex; align-items:flex-start; gap:10px;\">\n  <span style=\"font-weight:700; color:#475569; min-width:20px; font-size:13.5px;\">D.<\/span><\/p>\n<div style=\"flex:1; color:#334155; font-size:13.5px; line-height:1.5;\">\n<div>You pretend to agree with Option A, but pursue Option B independently.<\/div>\n<\/p><\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation psychom\u00e9trique exhaustive du Teamwork Situational Judgement Test (SJT-TW ; Gatzka &amp; Volmer) : cadre conceptuel, fid\u00e9lit\u00e9, validit\u00e9 et items int\u00e9graux.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","categories":[27904,1727,2],"tags":[2889,28896,23812,28894,28852,28895,28382],"class_list":["post-18330","psych_scale","type-psych_scale","status-publish","hentry","category-evaluation-des-competences","category-psychologie-du-travail-et-des-organisations","category-psychometrie","tag-dynamique-de-groupe","tag-judith-volmer","tag-selection-du-personnel","tag-sjt-tw","tag-test-de-jugement-situationnel","tag-torsten-gatzka","tag-travail-dequipe"],"_links":{"self":[{"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=\/wp\/v2\/psych_scale\/18330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=\/wp\/v2\/psych_scale"}],"about":[{"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=\/wp\/v2\/types\/psych_scale"}],"author":[{"embeddable":true,"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18330"}],"version-history":[{"count":0,"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=\/wp\/v2\/psych_scale\/18330\/revisions"}],"wp:attachment":[{"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/french.arabpsychology.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}